New email sent to candidate when rescheduling or cancelling a "meeting"
under review
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Olivia Lee
It does not seem that a new note goes out to the candidate when we reschedule a meeting. I do not reschedule or cancel that often, but I do not see the comms that are sent to the candidate. I have candidates confused and trying to join calls and events. Why would links still be active for canceled or rescheduled meetings?
Samiur Rahman
updated the status to
under review
Samiur Rahman
updated the status to
closed
Samiur Rahman
Hi Olivia Lee we do automatically send alerts to candidates when a meeting is rescheduled. You are not going to see it in the Email tab of a candidate record but any time a meeting is rescheduled, the candidate receives a brand new meeting link with the updated time.
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Olivia Lee
Samiur Rahman thanks for your reply. Well then, it would be good to see the email that went to the candidate. It only looks like they had one correspondence. Why include some correspondence and not others?
Samiur Rahman
Olivia Lee thanks for pointing this out. This is something we can absolutely look into. I'll re open this request and keep you updated.
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Olivia Lee
Samiur Rahman I can make a new one more specific if you'd like just LMK
Samiur Rahman
Olivia Lee no need, but I appreciate it! :)