Allow referrals on Employee Portal
T
Terri Hammond
There's a wild bug happening with referrals on the employee portal. I'm guessing it's not an
actual
bug, but rather a misunderstanding of how referrals happen.If an employee selects "Add Referral," one of the fields available is "email address." We'd want that, because there would be no other way that the recruiting team could get in touch with the candidate.
ALSO as soon as the referrer ADDS an email address, it creates a record in Breezy. And if the candidate attempts to apply via our careers page or an employee "share" link or any other way, the email address entered by the referrer "blocks" the candidate's application from being submitted. That is, they'll complete every page, but when they try to submit, it fails.
Breezy notes that the email address is already existing (from the referral) and won't accept the application.
This is quite problematic, as (1) it's confusing for recruiters, (2) it encourages employees NOT to refer people they know (nobody wants to apologize for the process being messy), and (3) it deters candidates (nobody wants to apply twice!).
Please fix this! We just turned OFF our employee portal, because this is making our jobs harder.
K
Karen Lankisch
Terri Hammond - 100%!